The verification of a student's identity begins at the time of admission and the first course registration. After a student has been through the admission process and is accepted to attend, Information Technology Services is responsible for creating secure, unique login and password for the accepted student using a compliant procedure.
EduGuide maintains student biographic, demographic, admission and enrollment records in the EduGuide Student Information System (SIS). This authoritative data is replicated into the EduGuide Identity Management system (IDM), which creates authentication records in addition to authorization, controls in the EduGuide Learning Management System (LMS).
All sensitive data and enrollment related records, are presented to students via encrypted transport methods, predominantly HTTPS. Access to such information requires valid credentials, in addition to authorization controls within the LMS and/or SIS. As noted, authorization controls are primarily dictated by enrollment records within the SIS.
When a student first logs in, they are prompted to set up security questions that allow electronic retrieval of their password if the student forgets their password. Students may reset their password by visiting the “password reset” link in the EduGuide portal. The full procedure and password specifications are contained therein.
If a student cannot recall the answer to their security questions, they are required to submit valid photo identification to EduGuide technical support to reset their password.
Students are responsible for maintaining the security of their login information and password. This information may not be shared or given to anyone other than the person to whom they were assigned. Users are responsible for any use and activity of their account.
All students taking online courses are using Blackboard, or a comparable course management system, which requires secure usernames and passwords.